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Shipping & Delivery
Our #1 priority is getting your order to you as quickly as possible, providing you with the highest standards of quality. We are delegated to serve you all weekdays as we operate 7 days a week.
Check the following shipping information to know when to expect your order's arrival. Then sit back and enjoy the wait. We promise it’s worth it.
Shipping Methods, Transit Times, and Rates
- Hardgoods and equipment (3-5 business days)
- The shipping fee is 15 QAR for any orders in Qatar. And 40 SAR in Saudi Arabia
- We offer free shipping for all orders exceeding 300 QAR in Qatar. And 450 SAR in Saudi Arabia
For Expedited Arrival, please allow your order to process. We will do our best to have your order arrive as soon as possible. This includes orders placed during the weekend days, excluding holidays.
Hardgoods and equipment Shipping
For Hardgoods and equipment shipping, please allow 24 hours for your order to process. Your order will arrive within 3-5 business days after processing.
Direct Signature Required
To ensure the safe delivery of your packages, Sports Corner may require a signature at the time of delivery to ensure meeting your expectations, especially for the larger orders. . Once yourr order is placed, we will let update you about the estimated delivery timing and if your signature will be required. Deliveries are made to the address provided at the checkout, not to an individual recipient, thus, we accept signatures from anyone at the residential or business delivery address.
Orders are processed and shipped on all weekdays (excluding holidays). Sports Corner is not responsible for damage or loss of goods that occurs after delivery to the shipping address provided at checkout
International shipments shall be within 5-7 working days outside Qatar. In the event of any VAT or customs charges being due, in any country, the Customer shall pay Cargo Company the full VAT or customs duties applicable.
Sports Corner has the following shipping exemption list and is unable to ship the following outside Qatar: fitness accessories, gym equipment, machines, or supplements until further notice.
Returns & Exchanges
You may return or exchange any merchandise purchased on our site by calling the customer service hotline at +974 4036 2211 for information related to the Exchange/Refund.
Purchases made by debit or credit card will be credited back to the original form of payment.
Please check your financial institution’s return processing timelines before reaching out with any concerns regarding your refund.
Custom product orders are non-refundable, except in cases of manufacturing or material defects, in which case you may contact customer service via phone or email for assistance.
Sports Corner is not responsible for any returns lost in handling or any additional charges incurred.
Sports Corner has the right to cancel orders within 48 hours in cases of failed delivery attempts, examples of such, include no response while delivering the orders.
At Sports Corner, we offer a range of payment choices to enhance your shopping experience:
- Debit / Credit Card - Visa/ Mastercard
- Cash / Card On Delivery (COD)
- Apple Pay - For iOS users
- Active Club Points
Use of this Site
Substance given on this site is exclusively for educational and informational purposes. Item representations communicated on this Site are those of the seller—in the form of the brand—and are not made by Sports Corner alone. Entries or sentiments communicated on this Site are those of the brand posting, such substance and may not reflect our conclusions.
Certain administrations and related peculiarities that may be made accessible on the Site may oblige enrollment or membership. Should you decide to enlist or subscribe for any such administrations or related promotions, you consent to give precise and current data about yourself, and to quickly redesign such data if there are any errors or deviations. Each client of the Site is singularly in charge of keeping passwords and other record identifiers protected and secure. The record manager—or any software used by the site—is completely in charge of all exercises that happen under such secret key or record. Besides, you must inform us of any unapproved utilization of your secret word or record. The Site might not be mindful or at risk, specifically or by implication, in any capacity for any misfortune or harm of any sort acquired as an issue of, or regarding, your disappointment to consent to this area.
During the enrollment process, you consent to get limited-time messages from the Site. You can, in this manner, withdraw from accepting such special messages by clicking on the connection at the base of any limited-time email.
Anything that you submit to the Site and/or give to us, including however not restricted to, inquiries, surveys, remarks, contest entries, and proposals (all things considered, "Entries") will turn into our sole and elite property and should not be come back to you. Notwithstanding the rights material to any Submission, when you post remarks or surveys to the Site, you likewise allow us the right to utilize the name that you submit, regarding such survey, remark, or other substance. You should not utilize a false email location, impersonate or create a fictional individual or overall deceive us or outsiders as to the cause of any Submissions. We might, yet should not be committed to, uproot or alter any Submissions or consider them invalid once deception is apparent.
Order acceptance and pricing
It would be ideal if you note that there are situations when a request can't be prepared for different reasons. The Site maintains whatever authority is needed to decline or scratch off any request for any reason at any given time. You may be asked to give extra information or data, including, yet not restricted to telephone number and location, before we acknowledge the request. We are resolved to give the most exact valuing data on the Site to our clients; nonetheless, unintended errors may at present happen, for example, situations when the cost of an item is not shown accurately on the site or if an item’s color is not depicted totally by the color swatch due to the difference in screens used by the customer. Thusly, we maintain all authority to deny or drop any request. On the off chance that an item is mispriced, we might, at our carefulness, either get in touch with you for guidelines or wipe out your request and inform you of such changes. We should have the right to decline or wipe out any such requests whether the request has been affirmed and your credit, or debit card, charges will also be reversed or paid in cash, if there is a cancelation, misrepresentation in pricing, or any similar occurrence.
Trademarks and Copyrights
All licensed innovation, rights, whether enrolled or unregistered, in the Site, data content on the Site, and all the site outline, including, however not restricted to, content, illustrations, programming, photographs, feature, music, sound, and their determination and plan, and all product assemblages, hidden source code, and programming should remain our property. The whole substance of the Site likewise is ensured by copyright as an issue work under Qatar copyright laws and global traditions. All rights are reserved.
Applicable law and jurisdiction
The seat shall be in Doha, Qatar in Arabic language. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Doha, Qatar, and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
Exchange and Refund Policy
Thank you for shopping at Online Sports Corner.
We are happy to help at any time of your purchase.
Exchanges and Refunds must be in accordance with the below terms and conditions:
- Customers can call the customer service hotline at +974 4036 2211 for information related to the Exchange/Refund.
- Exchange and refund of goods are available within 14 days from the date of delivery.
- Underwear, socks and swimwear will not be exchanged or refunded due to hygiene concerns.
- All goods must be returned in their original condition, unused and in unopened packaging, and tags.
- Exchange is subject to availability.
- the above seems more like internal comments not meant for the customer.
- Items bought at a discounted price will be refunded at the same cost.
- Customers will be refunded the item price and delivery fee. Reverse pick up from the customer we will be charged accordingly if the item doesn’t have a manufacturing defect. If the item has a manufacturing defect, return is for free. Customers will be refunded the item price and delivery fee. If a customer wants to return/exchange an item that does not have a manufacturing defect, only the item price will be refunded.
- All refunds will be made through the original of payment only.
- A return/replacement invoice will be issued to the customer.
- Exchange and/or refund are available within 14 days starting on the point of delivery.
- 20% of the value of the purchase made will be deducted unless in the case of a manufacturing defect.
- All goods must be returned in original packaging.
- A one-year warranty is provided for hard goods.
- The warranty period for hard goods is 1 year from the date of delivery.
- Please note that different parts of hard goods have different warranty - the above statement implies that all the all parts of the machines have 1 year warranty.
This policy is offered in addition to your legal rights as stated in Article no.5 of Law no. 8 for the year 2008 of the customer protection law of Qatar.
Frequently Asked Questions
How do I check my order status?
Go to the Login tab at the top of the homepage or click here.
You can choose to log into your My Account or enter your Order Number, and Email.
Once your order has shipped, you will receive an email with information on your order.
Visit Your Order for more information.
Can I change or cancel my order once it has been placed?
This kind of confusing explanation that may need more clarification.
Visit our "Returns & Exchanges" page for more information.
How do I return or exchange an item?
To initiate a return or exchange, please contact our customer service department on +9744036-2211 .
Unfortunately, at this time we do not offer direct exchanges. To exchange an item, you must place a new order and then hand over the previous item to the driver delivering the exchanged item. For more information, visit our "Returns & Exchanges" page.
WHAT TYPES OF PAYMENTS ARE ACCEPTED
We accept payment by debit/credit cards, and Cash. Visit our "Payment Options" page for more information.
HOW DO I USE A PROMOTION/COUPON CODE?
To use your promotion or coupon code, enter the code at checkout in the appropriate field. Make sure you enter the code with the exact spelling and capitalization as shown. You must click "apply" in order for the discount to be applied. The discounted amount will be displayed on the Shopping Bag and Order Summary pages. If the code is invalid, expired or you have not placed the correct products in the shopping bag, the discount will not be applied.
What if I have a defective or damaged item?
Where can I find a Sports Corner Store or Outlet?
You can find your nearest Sports Corner Store via our online Store Locater.
How do I care for my products?
Caring for Apparel
Please refer to the individual care instructions provided on your clothing. Care instructions will vary depending on the material and type of clothing. In general, avoid putting clothing in the dryer, as it may cause shrinkage. To prevent printed graphics and embroidery from damage, wash and iron your clothing inside out.
All shoes are designed with durable materials that require little to no maintenance. However, there are some simple ways to keep your shoes fresh and in top condition for even longer.
- Clean your shoes immediately after use if they are exposed to mud or dirt.
- Use your shoes only for their intended purpose.
- Dry your shoes out by removing the footbed and allowing them to air dry.
- Pack your shoes with crumpled newspaper when you take them off to help them retain their shape.
- Never machine-wash or machine-dry your shoe.
- Keep your shoes away from sources of extreme heat, such as radiators, dryers, or space heaters.
Material Cleaning Instructions:
- Leather: Hand wash using a soft cloth dampened with mild soap and cold water. Do not immerse or soak in water.
- Nylon and canvas: Using a soft cloth, gently scrub the uppers using mild soap and cold water and allow them to air dry. Do not bleach or use harsh cleaning agents.
- Suede and nubuck: Use a brush specifically designed for suede to keep the outside surface of your shoes clean. Do not get wet.
- Synthetic leather: Use a soft cloth or soft bristle-brush to gently scrub the uppers using mild soap and cold water and allow to air dry.